Privacy Policy

1. About This Policy

This Privacy Policy explains how OzPlay ("we", "us", "our") collects, uses, and protects personal information when you visit ozplay.com.au (the "Platform").

OzPlay is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.

2. What Information We Collect

2.1 Information You Provide

When you use our contact form, you may voluntarily submit:

• Your name
• Your email address
• A message or enquiry

This information is used solely to respond to your enquiry and is not retained beyond what is reasonably necessary.

2.2 Automatically Collected Information

Like most websites, our server may collect standard technical information including:

• IP address (anonymised where possible)
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring URL

This data is collected in aggregate form for analytics and security purposes. It is not linked to any personally identifiable information.

2.3 Information We Do NOT Collect

• Payment card details (we accept no payments)
• Government identification numbers
• Financial account information
• Biometric data
• Location data beyond country/region level

3. How We Use Your Information

We use collected information to:

• Respond to contact form enquiries
• Maintain platform security and prevent abuse
• Improve platform functionality and user experience
• Comply with legal obligations under Australian law

We do not:

• Sell personal information to third parties
• Use personal information for unsolicited marketing
• Share personal information with advertisers
• Transfer personal information outside Australia without your consent

4. Cookies & Session Storage

OzPlay uses browser sessionStorage (not persistent cookies) to:

• Remember your age-gate confirmation (oz_age_ok) for the current browser session
• Maintain your bonus point balance across the three games (oz_balance)

Session storage is cleared automatically when you close your browser tab. It is stored only on your device and never transmitted to our servers.

We do not use tracking cookies, advertising cookies, or third-party analytics cookies. No Google Analytics, no Facebook Pixel, no external tracking scripts.

5. Third-Party Links

Our Platform contains links to the following external websites for responsible entertainment purposes:

• gambleaware.org.au
• gamblinghelponline.org.au
• ncpgambling.org

These organisations operate under their own privacy policies. OzPlay is not responsible for their content or privacy practices. We encourage you to review their policies before providing personal information to those sites.

6. Data Security

We take reasonable technical and organisational measures to protect any information processed through the Platform. These include:

• HTTPS encryption for all page loads
• No local storage of financial data (because we collect none)
• No third-party CDN calls that could exfiltrate data
• All fonts and assets hosted locally — no calls to Google Fonts, jsDelivr, or other CDNs

Despite these measures, no method of electronic transmission is 100% secure. If you have concerns about the security of data you have submitted, please contact us immediately.

7. Your Privacy Rights

Under the Australian Privacy Act 1988 and the APPs, you have the right to:

• Access personal information we hold about you
• Correct inaccurate or incomplete personal information
• Complain about a breach of the APPs
• Request deletion of personal information we hold (subject to legal retention requirements)

To exercise any of these rights, contact us via the Contact page and select "Privacy & Data" as the subject. We will respond within 5 business days.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8. Children's Privacy

OzPlay is strictly for adults aged 18 and over. We do not knowingly collect personal information from persons under 18 years of age. If you believe a person under 18 has submitted personal information through the Platform, please contact us immediately and we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the Platform after any such changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related enquiries, requests, or complaints:

• Use our Contact form (select "Privacy & Data")

If you need help with problem gambling (completely separate from privacy enquiries), please contact Gambling Help Online on 1800 858 858 — free, confidential, 24/7.