Contact Us

We're Here to Help

Questions about OzPlay? Need support resources? We've got you covered — and so does Australia's free 24/7 help line.

Send Us a Message

Use the form below to reach the OzPlay team. We typically respond within 1–2 business days.

OzPlay does not store personal data for marketing purposes. See our Privacy Policy for full details.

Thanks! Your message has been received. We'll be in touch soon.

Response Times

General enquiries: 1–2 business days
Privacy requests: up to 5 business days
Technical issues: same day (Mon–Fri 9am–5pm AEST)

Need Immediate Help?

If you or someone you know is experiencing issues related to problem gambling, please contact these free Australian services:

1800 858 858 — free, confidential, 24/7 support across Australia.

Responsible Entertainment

Australian Support Resources

OzPlay proudly promotes Australia's free, confidential gambling support services. These are real resources for real people.

Gambling Help Online

1800 858 858

Free, confidential telephone counselling and online support available 24 hours a day, 7 days a week for people affected by gambling.

Visit website

GambleAware Australia

gambleaware.org.au

Resources, tools, and a self-exclusion scheme to help Australians manage their gambling activity and make informed decisions.

Visit website

NCPG

ncpgambling.org

The National Council on Problem Gambling — national voice for policies and programs serving those affected by problem gambling.

Visit website
FAQ

Common Questions

Quick answers to the questions we hear most often.

Is OzPlay a real gambling site?
No. OzPlay is a free social entertainment platform. All games use virtual bonus points with zero monetary value. There is no real money, no deposits, and no cashout. It is not a gambling service.
Do I need to create an account?
No account required. Simply visit OzPlay, confirm you are 18+, and start playing immediately. Your bonus points are stored locally for your session.
Can I win real money on OzPlay?
Absolutely not. OzPlay does not offer, imply, or simulate real-money winnings. Bonus points are virtual entertainment credits only.
Why do you display gambling support resources?
Even as a free entertainment platform, we believe in normalising access to support. These resources are prominently displayed because we care about player wellbeing above all else.
How do I submit a privacy request?
Use the contact form above and select "Privacy & Data" as the subject. Requests are handled under the Australian Privacy Act 1988 within 5 business days.
Are the games available on mobile?
Yes! OzPlay is fully responsive and works on all modern smartphones, tablets, and desktops — no app download needed.