Official policy information
This Privacy Policy explains how ozplayy handles personal information connected with its Australian venue: restaurant reservations, poker-room enquiries, poker nights, Texas Hold’em tournament participation enquiries and private-event planning. ozplayy combines a restaurant, bar and dedicated physical poker card room. Poker sessions and related enquiries concern face-to-face experiences conducted in person, not online accounts, digital poker services or betting functionality.
This policy applies to information you provide directly to ozplayy and information that may be collected when you use ozplayy website forms or make venue-related enquiries. It may be updated from time to time, so please review this current page when you need privacy information. Cookies and related choices are addressed later in this policy.
Privacy at a glance
These points summarise the approach set out in the sections below. They are intended to make the policy easier to scan, not to replace the fuller detail.
01
ozplayy may collect information when it is needed to respond to an enquiry, manage a requested booking or communicate about a physical venue experience. This can include enquiries about restaurant tables, poker seats and private events. What is relevant will depend on the particular request you choose to make.
02
Information may be used to respond to you, organise requested venue services, communicate about an enquiry and meet applicable operational obligations. The focus is on the interaction you have started with ozplayy, such as arranging dining, asking about the poker room or planning an event.
03
You may ask about personal information connected with you, request access or correction where applicable, and raise a privacy concern through ozplayy’s existing Contact page. Please provide enough context for the enquiry to be understood and considered appropriately.
03 / Information collection
ozplayy aims to keep collection connected to practical venue interactions. The categories below describe information that may be received at a high level, rather than an exhaustive list of fields for every enquiry.
Bookings and enquiries
ozplayy may receive information you choose to provide when making a restaurant reservation, requesting a poker seat, asking about a poker night or tournament format, or planning a private event. This may include contact and booking-related information relevant to the request. The information involved depends on the nature of your enquiry and what is reasonably needed to understand or organise it.
Conversations
Information in messages, feedback and follow-up conversations may be received when you contact ozplayy through the website or in relation to a venue enquiry. You may voluntarily share preferences, questions or practical details to help with a response. ozplayy may use that context to understand the enquiry and continue the relevant conversation.
Website use
Website interactions may involve technical or usage information. ozplayy may collect this information in connection with operating and improving the website experience. For more information about cookies and similar website technologies, including choices that may be available, please read the Cookie Policy.
04 / Information use
ozplayy may use personal information for purposes connected with the venue interaction you have requested and for appropriate operational reasons described below.
01
Information may be used to answer questions about ozplayy’s physical poker room, poker tables and formats, restaurant dining or private events. This helps ozplayy provide a response that relates to the in-person venue experience you are considering, rather than treating every enquiry as a general request.
02
Information may be used to organise requested restaurant tables, poker seats, poker-night attendance, tournament participation enquiries or private-event arrangements. Use of information for this purpose is connected with considering, preparing or managing the request. A request is not a promise of confirmation, but relevant details can assist ozplayy in handling the arrangement appropriately.
03
ozplayy may use relevant enquiry or booking information to communicate about the requested venue service, a change that affects the arrangement or follow-up needed to complete it. These communications are connected with your interaction with the venue and the practical information needed to progress it.
04
Information may be used to maintain appropriate venue operations, respond to feedback, protect the website and services, and meet applicable legal or regulatory obligations. ozplayy may also use information where reasonably needed to resolve an enquiry. Personal information is not intended to be used for unrelated purposes without an appropriate operational, legal or safety reason.
05 / Disclosure
ozplayy may use trusted service providers to support website, booking, communications or operational functions. Where this occurs, personal information may be handled only as needed for those functions and for the relevant venue interaction. The level of information involved will depend on the support required to help ozplayy provide or manage the requested service.
Information may be disclosed where reasonably necessary to comply with applicable requirements, respond to lawful requests, protect people or property, or address venue and website security matters. ozplayy will approach these situations in a practical and proportionate way, having regard to the circumstances and the reason information is needed.
06 / Care and retention
ozplayy approaches storage and retention with the aim of keeping information connected to a genuine purpose, while recognising that practical needs can differ between venue interactions.
ozplayy takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Safeguards are considered in light of the information and the venue or website context involved. No approach can remove every risk entirely, but ozplayy seeks to handle personal information with appropriate care.
Information may be kept for as long as reasonably needed for the purpose for which it was collected, for operational record-keeping, to resolve enquiries or to meet applicable requirements. Retention needs can differ depending on the type of interaction, the arrangements involved and whether there is an ongoing reason to keep the information.
When information is no longer needed, ozplayy may take reasonable steps to delete, destroy or de-identify it where appropriate. This is subject to any need to retain information under applicable requirements or for an appropriate operational reason, such as completing an outstanding enquiry or maintaining a relevant record.
07 / Your privacy actions
You can begin a privacy request or concern through the site’s existing contact route. The sections below explain the kinds of requests you may wish to raise.
You may ask ozplayy for access to personal information it holds about you, subject to applicable requirements and circumstances. Providing context about the relevant venue enquiry, reservation or communication can help ozplayy understand what you are asking about and consider the request appropriately.
You may ask ozplayy to correct personal information that you believe is inaccurate, incomplete or out of date. Accurate information can help venue enquiries and bookings be handled appropriately, particularly where a response or arrangement depends on the details you have provided.
You can raise a privacy concern through the existing ozplayy contact route. Please include enough detail for the enquiry to be understood, including the interaction it relates to where relevant. ozplayy will consider the concern and respond as appropriate to the circumstances. No specific response timeframe is stated on this page.
08 / Further reference
Website settings
For more information about how cookies and similar technologies may be used on the ozplayy website, and choices that may be available, please review the dedicated Cookie Policy. Cookie controls are managed separately from this Privacy Policy page.
External destinations
If ozplayy links to another website, that website may have its own privacy practices. Before providing personal information on another website, review its privacy policy so you can understand how it describes the handling of information there.
Current information
ozplayy may update this Privacy Policy from time to time. The current version will be published on this page. Please revisit this page when you need to check the policy that applies to your use of the ozplayy website or venue enquiries.
09 / Venue context
ozplayy’s poker information and seat enquiries concern face-to-face sessions in a dedicated physical card room, integrated with restaurant and bar experiences. The website is intended to help visitors understand venue-based poker, dining and event arrangements. It does not provide online poker accounts, digital poker games or betting functionality.
Where relevant, visitors should review 18+ venue information. Poker sessions are in-person recreational experiences conducted under venue rules. If you have questions about participation arrangements or this policy, use the site contact route for guidance.
Venue information
ozplayy is an 18+ venue. Please confirm that you meet the age requirement to continue.
